Alternatives to Word Clouds for Word Spotting
Wondering what others have done as far as display goes for word spotting. We previously used a word cloud in Tableau, and since I think it's easy to miss important information with those, and they aren't an option in Periscope right now, looking for some suggestions for alternative displays.
It depends on what type of data....here is what I do for NPS data.
In short, I like to break down the comments into their individual words, then sort those words by the NPS survey result. This lets me look at what words are popular for high and low scores so we can tackle topics causing low scores. Skip to the last chart for the point of all the work. :)